Help
Draft: company details in square brackets still need to be filled in and reviewed before launch.
Can't find your answer below? Email support@[your-domain] with the email address on your account, and we'll reply within two business days.
1. I forgot my password
On the Log in screen, choose Forgot password? and enter your email. We'll send a link that works once and expires in 60 minutes. No email? Check your spam folder, make sure you used the address you signed up with, and try again.
2. My reminders aren't showing up
Check that notifications are allowed for Everyday in your phone's Settings (or your browser, on the web), and that Focus or Do Not Disturb isn't silencing them. On the You screen, make sure Reminders is on.
If you ignore several reminders in a row, Everyday gives you some space and pauses them for a while. That's on purpose. They come back automatically.
3. How is my score worked out?
Your 0–100 score reflects how much of today's plan you did across the wellness areas you chose. "Done" counts fully, "Partly" counts as half, and a few skips a day don't count against you. The Today screen explains your score under the ring, and your daily report shows each goal. It's a reflection of your habits, not a measure of your health.
4. How do I cancel Everyday Plus?
If you subscribed on the web, go to You → Everyday Plus → Manage subscription. If you subscribed in the iPhone or Android app, cancel in your App Store or Google Play subscription settings. Cancelling during the 14-day free trial means you won't be charged. After that, you keep Plus until the end of the period you've paid for.
5. How do I download or delete my data?
In the web app, open You → Privacy & data. Download my data gives you everything in one file. Delete my account permanently removes your account and wellness data and cancels a web subscription. See the Privacy Policy for details.
6. Is this medical advice?
No. Everyday is a wellness app that helps you build everyday habits. It doesn't diagnose or treat anything. For health concerns, talk to a doctor. In an emergency, or if you're thinking about harming yourself, contact your local emergency number or a crisis line in your country right away.